CCTVLS
Saburtalo
Hikvision — Video Surveillance System in a Business Center
24 IP cameras (4K), 32-channel NVR, PoE switches, mobile app, 30-day storage, video analytics.
Authorized Engineering & Service Center • Since 2007
Comprehensive Security Systems — Design, Installation, Maintenance
CCTV/IP video surveillance, alarm sensors, fire alarm, access control. Full-cycle engineering — from audit to installation and ongoing maintenance. 18+ years of experience, 35+ authorized brands.
Technician on-site in 2–4 hours
Free audit and quote
Warranty 6–24 months
Genuine equipment only
Short answer: What are Comprehensive Security Systems from Local Service GE?
Local Service GE is an authorized engineering and service center operating since 2007, delivering design, installation, commissioning, maintenance and repair of comprehensive security systems across Georgia. We cover four core areas: CCTV/IP video surveillance, alarm sensors and intrusion detection, fire alarm, and access control. Our team includes 18 certified specialists, including 4 degreed engineers. Service is available in Tbilisi and the regions, with a technician on-site within 2–4 hours and a warranty of 6–24 months.
- 18+ years on the market, 12,000+ successful projects and repairs
- 35+ authorized brands — Hikvision, Dahua, Ajax, Bosch, Honeywell, Paxton, ZKTeco and more
- 4.9★ rating based on 327 reviews
- Free audit and quote, diagnostics 30 ₾ (free with repair)
- Full cycle: audit → design → installation → commissioning → training → service
About Us
Security Systems — Full-Cycle Engineering and Service
Local Service GE is an authorized engineering and service center operating since 2007, specializing in the design, installation, commissioning, maintenance and repair of comprehensive security systems. We partner with leading global manufacturers and use only certified equipment.
We serve restaurants, hotels, business centers, warehouses, hospitals, clinics, schools, banks, residential complexes, industrial facilities, retail stores and catering companies — both in Tbilisi and across the regions of Georgia. Our team includes 18 certified specialists, including 4 degreed engineers.
We work exclusively with genuine equipment and components supplied directly by the manufacturer or an authorized distributor. We provide a written warranty of 6 to 24 months on all completed work.
Authorized Supplier & Service
Brands — We Are Their Authorized Supplier and Service in Georgia
Local Service GE is an authorized partner, official supplier and service center for leading global manufacturers in Georgia.
Hikvision
Authorized Supplier & ServiceIP and HD cameras, NVR/DVR recorders, PTZ cameras, ANPR, thermal cameras, complete video surveillance systems.
Brand page →Dahua
Authorized Supplier & ServiceIP/HD cameras, NVR/XVR recorders, access control, alarm systems, intelligent video analytics.
Brand page →Ajax
Authorized Supplier & ServiceWireless alarm systems, motion and door/window detectors, hubs, mobile app control.
Brand page →Bosch
Authorized Supplier & ServiceProfessional video surveillance, alarm systems, fire alarm, access control, industrial security.
Brand page →Honeywell
Authorized Supplier & ServiceFire alarm, alarm sensors, access control, video surveillance, industrial security systems.
Brand page →Paradox
Authorized Supplier & ServiceIntrusion alarm systems, wireless detectors, control panels, access control, mobile apps.
Brand page →Paxton
Authorized Supplier & ServiceAccess control systems, cards, codes, biometrics, Net2 and Paxton10 platforms.
Brand page →ZKTeco
Authorized Supplier & ServiceBiometric access control, fingerprint and face recognition terminals, time and attendance systems.
Brand page →
What We Do
Our Security System Services
Full-cycle service — from audit to installation, from commissioning to ongoing maintenance.
CCTV / IP Video Surveillance
Analog HD (AHD/TVI/CVI), IP (Network), 4K/8MP, PTZ, panoramic, thermal and ANPR cameras. DVR/NVR/hybrid recorders. Cloud-based systems. Camera placement optimization, cabling, configuration, remote access.
Alarm Sensors & Intrusion Detection
Motion (PIR), door/window magnetic, glass break, vibration, barrier and perimeter sensors. Control panels, keypads, sirens, alarm monitoring. Wireless and wired systems.
Fire Alarm
Smoke, heat, CO and multi-criteria detectors. Addressable and conventional systems. Fire panels, sirens, visual warning. Integration with fire suppression systems.
Access Control
Cards (Proximity, Mifare), codes, biometrics (fingerprint, face, iris), mobile phone access. Electromagnetic and electromechanical locks, door closers, turnstiles, barriers.
Maintenance & Repair
Scheduled inspections, preventive maintenance, camera cleaning and refocusing, recorder updates, sensor testing, cabling inspection, system repair, component replacement.
Design & Security Audit
Facility security audit, risk assessment, optimal camera placement, sensor zoning, network infrastructure, structured cabling, power supply, diagrams and documentation.
Mobile Integration & Remote Management
Mobile apps (Hik-Connect, DMSS, Ajax, DSC, Honeywell, Paxton Connect, ZKTeco). Remote video surveillance, arm/disarm, access management, notifications, cloud recording.
B2B Service Contracts
For restaurants, hotels, business centers, warehouses, hospitals, schools and banks — service contracts with scheduled maintenance, priority repair and 24/7 support.
Integration & Smart Home/Office
Integration of security systems with smart home and office platforms, lighting, video surveillance, fire systems, access control and alarm monitoring.
Technical Details
Technical Specifications and Standards
Concrete technical information on video surveillance, alarm, fire and access control systems.
CCTV / IP Video Surveillance
- Camera types: Analog HD (AHD, TVI, CVI), IP (Network), 4K/8MP, PTZ, panoramic, thermal, ANPR
- Resolution: 2MP, 4MP, 5MP, 8MP (4K), 12MP
- Night vision: IR 20–100 m, ColorVu, thermal
- Recorders: DVR, NVR, hybrid, Cloud NVR
- Storage: 1TB–100TB+, RAID arrays
- Video analytics: motion detection, face recognition, line crossing, object left/removed, ANPR
- Network: PoE (Power over Ethernet), Wi-Fi, 4G/5G
- Standards: ONVIF, RTSP, H.264/H.265/H.265+
Alarm Sensors & Intrusion Detection
- Sensor types: PIR (motion), magnetic (door/window), glass break, vibration, barrier, perimeter, dual-technology
- Detection range: 8–25 m (PIR), 100–300 m (barrier)
- Control panels: 8–128 zones, wireless/wired, GSM/IP communicators
- Alarm monitoring: 24/7 monitoring, mobile notifications
- Sirens: indoor/outdoor, 90–120 dB, visual warning
- Standards: EN 50131 Grade 1–4, EN 50130-4, CE
Fire Alarm
- Detectors: smoke (optical), heat, CO, multi-criteria, laser
- Systems: addressable, conventional, hybrid
- Fire panels: 1–8 loops, 128–1000+ addresses
- Sirens: indoor/outdoor, 90–120 dB, visual warning (strobe)
- Integration: fire suppression, smoke extraction, elevators, doors
- Standards: EN 54, NFPA 72, CE, ISO
Access Control
- Identification: Proximity cards (125kHz), Mifare (13.56MHz), codes, biometrics (fingerprint, face, iris), mobile (Bluetooth/NFC)
- Locks: electromagnetic (EM), electromechanical, door closers
- Turnstiles: tripod, full-height, barriers
- Controllers: 1–16 doors, networked, IP, PoE
- Software: Net2, Paxton10, ZKTeco, Honeywell, cloud platforms
- Integration: CCTV, fire alarm, time & attendance, HR systems
Network & Cabling
- Cables: UTP/FTP Cat5e, Cat6, Cat6a, Cat7, coaxial, fiber optic
- Network equipment: PoE switches, routers, media converters, Wi-Fi access points
- Power supply: UPS, backup power, surge protection
- Structured cabling: standards-compliant, labeling, testing
- Standards: TIA/EIA-568, ISO/IEC 11801
Mobile & Remote Access
- Apps: Hik-Connect, DMSS, Ajax, DSC, Honeywell, Paxton Connect, ZKTeco
- Features: video surveillance, arm/disarm, access management, notifications, cloud recording
- Notifications: Push, SMS, email, Telegram, WhatsApp
- Security: 2FA, encryption, HTTPS, SSL/TLS
- Users: multi-user access, roles, permissions
Comparison
Why Choose Local Service GE Over Conventional Services?
Concrete facts and numbers that set our service apart.
| Criterion | Local Service GE | Conventional Service |
|---|---|---|
| Time on the market | 18+ years (since 2007) | Often 1–5 years |
| Authorized brands | 35+ brands (Hikvision, Dahua, Ajax, Bosch, Honeywell, Paxton, ZKTeco...) | 1–5 brands or none |
| Genuine equipment | ✓ 100% | ✗ analogs |
| Warranty on installation and repair | 6–24 months (written) | 1–3 months or none |
| Technician arrival time | 2–4 hours (Tbilisi) | 1–3 days |
| Free audit and quote | ✓ Yes | ✗ Rarely |
| Certified engineers | 4 degreed engineers | 0–1 |
| B2B service contracts | ✓ Yes | ✗ Rarely |
| Integration with other systems | ✓ Yes | ✗ Limited |
| Customer rating | 4.9★ (327 reviews) | 3.5–4.2★ |
Portfolio
Our Security System Projects
Real cases — video surveillance, alarm sensors, fire alarm, access control.
AlarmLS
Vake
Ajax — Wireless Alarm System for a Restaurant
Hub, 12 motion detectors, 4 door/window sensors, siren, mobile app, alarm monitoring.
Fire AlarmLS
Isani
Honeywell — Fire Alarm in a Hotel
Addressable system, 120 smoke detectors, 40 heat detectors, fire panel, sirens, integration with smoke extraction.
Access ControlLS
Mtatsminda
Paxton — Access Control in an Office
8 doors, Mifare cards, electromagnetic locks, Net2 software, integration with CCTV, time & attendance.
CCTV + AlarmLS
Didube
Dahua — Comprehensive System for a Warehouse
16 IP cameras, NVR, alarm sensors, access control, perimeter protection, mobile management.
Service ContractLS
Samgori
Bosch — Service Contract for a Hospital
Scheduled maintenance of fire alarm, CCTV and access control, 24/7 support.
Our Team
Our Team
18 certified specialists — engineers, technicians and administrative staff. Meet the core members of our team.
Reviews
Customer Reviews
4.9★ rating based on 327 reviews — real experiences from our customers.
★★★★★
"We installed a Hikvision 24-camera system in our business center. Professional installation, clean cabling, the mobile app works flawlessly. Highly recommended!"
★★★★★
"We installed an Ajax wireless alarm system in our restaurant. Clean installation, the mobile app is easy to use, and the alarm monitoring works. Thanks to Local Service GE."
★★★★★
"We installed a fire alarm in our hotel — an addressable system with 120 detectors. The engineer was highly competent, and everything was documented."
★★★★★
"We installed Paxton access control in our office — 8 doors, cards, integration with CCTV. Everything works, and the staff is happy."
★★★★★
"We installed a Dahua comprehensive system in our warehouse — cameras, sensors, access control, perimeter protection. Everything is managed from mobile."
★★★★★
"We have a service contract for our hospital — they come every 6 months, check the fire alarm, CCTV and access control. Everything works reliably."
Why Us
Why Customers Choose Local Service GE
Not general promises — concrete numbers and guarantees.
18+
Years of Experience
Since 2007, we have been servicing security systems. 12,000+ successful projects and repairs.
96%
First-Visit Resolution
96% of cases are resolved on the first visit, thanks to our mobile stock of spare parts.
6–24
Months Warranty
Written warranty on all work — from 6 to 24 months, depending on the type of work.
100%
Genuine Equipment
Only manufacturer's genuine equipment and components, supplied directly.
2–4
Hours Response
In Tbilisi, a technician arrives within 2–4 hours; in urgent cases — within 60 minutes.
35+
Authorized Brands
Official service center for 35+ global brands — Hikvision, Dahua, Ajax, Bosch, Honeywell, Paxton, ZKTeco.
Service Area
Service Areas
We serve all districts of Tbilisi and the main cities of Georgia.
Central Tbilisi
- Mtatsminda
- Krtsanisi
- Chughureti
- Vere
West
- Vake
- Saburtalo
- Didube
- Dighomi
East
- Isani
- Samgori
- Avlabari
- Ortachala
North
- Gldani
- Nadzaladevi
- Mukhiani
- Temka
Airport & Surroundings
- Airport Settlement
- Ponichala
- Lilo
Regions
- Batumi
- Kutaisi
- Rustavi
- Gori
FAQ — Frequently Asked Questions
Frequently Asked Questions About Security Systems
50 relevant Q&As — video surveillance, alarm sensors, fire alarm, access control, installation, repair, warranty.
1. What does a comprehensive security system include?
A comprehensive security system includes: video surveillance (CCTV/IP cameras, NVR/DVR), alarm sensors (motion, door/window, glass break, vibration), fire alarm (smoke, heat, CO detectors), access control (cards, biometrics, codes), alarm monitoring and mobile apps.
2. What types of CCTV systems do you install?
We install all types of video surveillance systems: analog HD (AHD/TVI/CVI), IP (Network) cameras, 4K/8MP cameras, PTZ cameras, panoramic cameras, thermal cameras, ANPR cameras. Recorders: DVR, NVR, hybrid. Cloud-based systems.
3. Which security equipment brands do you service?
We service and install: Hikvision, Dahua, Axis, Bosch, Honeywell, Ajax, Paradox, DSC, Satel, Texecom, Pyronix, Vanderbilt, Paxton, Suprema, ZKTeco, Rosslare, Honeywell Fire, Hochiki, Apollo, Gent, Notifier and others.
4. How much does a security system installation cost?
The price depends on the facility area, number of cameras, number of sensors, wired or wireless system, indoor/outdoor installation. We offer a free on-site assessment and detailed quote.
5. How fast can a technician arrive?
In Tbilisi, a technician arrives within 2–4 hours. In urgent cases — within 60 minutes. In the regions — within 24–48 hours.
6. What warranty do you provide for installation and repair?
Written warranty from 6 to 24 months, depending on the type of work and equipment used. For authorized brands — manufacturer warranty.
7. Is remote system management possible?
Yes. We set up mobile apps (Hik-Connect, DMSS, Ajax, DSC, Honeywell, Paxton Connect, ZKTeco) that allow you to view cameras remotely, arm/disarm the system, manage access and receive notifications.
8. Do you work with B2B facilities?
Yes. We serve restaurants, hotels, business centers, warehouses, hospitals, schools, banks, residential complexes, industrial facilities. We offer service contracts.
9. What documentation do you provide?
Invoice, receipt, warranty certificate, technical passport, system diagram, service records, documentation required for HACCP/fire safety compliance.
10. How to contact you?
Phone: +995 557 29 88 24. WhatsApp: +995 557 29 88 24. Telegram: +995 557 29 88 24. Email: ge.office@local-service.center. Address: Business Center «ILIYARD», 39a Ilia Chavchavadze Avenue, Vake, Tbilisi 0179, Georgia.
11. How many cameras do I need for my facility?
The number of cameras depends on the facility area, number of entrances, layout of valuables, lighting. Our engineer will conduct a free audit and propose the optimal layout.
12. What is the difference between analog and IP cameras?
Analog HD cameras are cheaper and easier to install but have limited resolution. IP cameras offer higher resolution (4K/8MP), video analytics, PoE power, network integration and remote access.
13. What is PoE and why is it important?
PoE (Power over Ethernet) allows power and data to be transmitted to the camera over a single network cable. This simplifies installation, reduces cabling and increases system reliability.
14. What is NVR and DVR?
DVR (Digital Video Recorder) — a recorder for analog cameras. NVR (Network Video Recorder) — a recorder for IP cameras. Hybrid recorders work with both types of cameras.
15. How long is video footage stored?
Storage duration depends on the recorder capacity, number of cameras, resolution and frame rate. Standard is 7–30 days. If needed, 90+ days.
16. What is video analytics?
Video analytics are software functions that automatically detect motion, people, vehicles, line crossing, object left/removed, license plates (ANPR). This reduces false alarms and increases efficiency.
17. What types of alarm detectors exist?
PIR (motion), magnetic (door/window), glass break, vibration, barrier (outdoor perimeter), dual-technology (PIR + microwave), CO (carbon monoxide), smoke, heat.
18. What is an addressable fire alarm system?
An addressable fire alarm system allows precise identification of which detector was triggered. This speeds up response and reduces false alarms. A conventional system only identifies the zone.
19. What standards must a fire alarm meet?
In Georgia, fire alarm must comply with EN 54 standards, as well as local fire safety regulations. We install certified equipment and provide the relevant documentation.
20. What is access control?
Access control is a system that regulates who, when and which door has permission to enter. Identification: card, code, biometrics (fingerprint, face), mobile. Locks: electromagnetic, electromechanical.
21. What types of biometric access control exist?
Fingerprint, face recognition, iris, hand geometry, vein (palm). The most common are fingerprint and face recognition.
22. Is it possible to integrate access control with CCTV?
Yes. We integrate: when the door opens, the camera records video, face recognition, card-to-video binding, centralized management.
23. What is alarm monitoring?
Alarm monitoring is a 24/7 monitoring center where an operator monitors the system. In case of alarm, they contact the responsible person or call the police. We cooperate with alarm monitoring stations.
24. What happens during a power outage?
We install UPS and backup power supply, ensuring system operation for 4–24 hours. The alarm system has backup batteries.
25. What should I do if a camera stops working?
Check the power source, network cable, PoE switch. If the problem persists — contact us. Our technician will arrive and fix the issue.
26. What should I do if an alarm detector gives false alarms?
Causes of false alarms: incorrect placement, animals, air flow, sunlight, temperature changes. Contact us — we will adjust or relocate the detector.
27. How long does installation take?
Installation time depends on the facility size, number of cameras/sensors, cabling complexity. As a rule, 1–5 working days.
28. What is the lead time for parts delivery?
Available parts — 1–3 days. Special order — 5–14 days, depending on the manufacturer.
29. Do you offer emergency service?
Yes, we offer emergency service for B2B customers (restaurants, hotels, hospitals). Contact us.
30. Do you work on weekends?
On Saturday we work as usual (09:00–19:00). On Sunday — only for emergencies.
31. What is ANPR?
ANPR (Automatic Number Plate Recognition) is a technology for automatic license plate recognition. Used in parking lots, barriers, warehouses, territory access control.
32. What is a thermal camera?
A thermal camera detects heat (infrared radiation) and enables vision in complete darkness, smoke, fog. Used for perimeter protection, early fire detection, temperature control.
33. What is cloud video surveillance?
Cloud video surveillance stores recordings on a remote server (cloud) rather than a local recorder. Advantages: protection against theft, remote access, scalability.
34. What is a video wall?
A video wall is a system of multiple monitors that allows simultaneous display of many camera feeds. Used in dispatch rooms and security centers.
35. What is a fire safety audit?
A fire safety audit is an inspection of a facility to assess fire risks, check existing systems, and provide recommendations to meet standards. We conduct audits and issue reports.
36. What is an integrated security system?
An integrated system — CCTV, alarm sensors, fire alarm and access control operate from a single platform, interconnected with scenarios. For example, during a fire, doors automatically open, cameras turn on, notifications are sent.
37. Is it possible to expand the system in the future?
Yes. We design systems to be scalable — cameras, sensors, doors can be added without changing the core infrastructure.
38. What are the main functions of video analytics?
Motion detection, face recognition, line crossing, object left/removed, unauthorized entry, people counting, ANPR, face recognition, behavior analysis.
39. What should I consider when choosing a camera location?
Lighting, field of view, height (2.5–3.5 m), backlight from the sun, trees/poles, cable routing, risk of vandalism. Our engineer will help you choose the optimal locations.
40. What is perimeter protection?
Perimeter protection is the protection of the external boundaries of a facility: barrier sensors, infrared curtains, vibration detectors, thermal cameras, radars. The goal is early detection of intrusion.
41. What is fire alarm testing?
Fire alarm testing is an annual or semi-annual inspection: testing detectors, checking the panel, testing sirens, checking batteries, updating documentation. It is mandatory by law.
42. What is HACCP and how does it relate to security systems?
HACCP (food safety system) requires video surveillance, temperature control, access control in food storage areas. We install systems that meet HACCP requirements.
43. What is a security systems service contract?
A service contract is an agreement under which we perform regular maintenance, preventive inspections, priority repair and 24/7 support. It helps ensure stable system operation.
44. How much does a service contract cost?
The price of a service contract depends on the facility size, system complexity, frequency of visits. Contact us for an individual offer.
45. What happens if the system fails during the warranty period?
During the warranty period, all defects are fixed free of charge if the defect is caused by installation or equipment failure. If the defect is caused by the user, the warranty does not apply.
46. What documents are required to install a security system?
Required: facility plan, electrical diagram, ownership document, permit (if required). Our engineer will help you prepare the documentation.
47. Do you work in residential complexes?
Yes. We install video surveillance, access control, perimeter protection, fire alarm in residential complexes, private houses, apartments.
48. What is smart home integration with security systems?
Smart home integration — connecting security systems with lighting, video surveillance, climate control, smart screens. For example, when arming the system, the lights automatically turn off, cameras turn on.
49. What is CCTV system maintenance?
Maintenance includes: camera cleaning, refocusing, recorder inspection, hard drive space control, software updates, cabling inspection, system testing, documentation.
50. How to contact you?
Phone: +995 557 29 88 24. WhatsApp: +995 557 29 88 24. Telegram: +995 557 29 88 24. Email: ge.office@local-service.center. Address: Business Center «ILIYARD», 39a Ilia Chavchavadze Avenue, Vake, Tbilisi 0179, Georgia.
Contact
Contact Us
Reach out with any question — our team is ready to help.
AddressBusiness Center «ILIYARD», 39a Ilia Chavchavadze Avenue, Vake, Tbilisi 0179, Georgia
Phone+995 557 29 88 24
Working HoursMon–Sat: 09:00 — 19:00